UCLA Anderson MBA candidate focused on Technology Leadership & Product Management. Previously a Senior Software Engineer at ServiceNow, where I spent 6+ years building automation frameworks and AI-powered prototypes for enterprise workflows.
AI · Product strategy · Prototyping · Enterprise software · GenAI
Selected work
A snapshot of products and prototypes that reflect how I think about AI, product strategy, and systems.
Reimagined product discovery for PNC product managers with an AI insights engine that surfaces customer needs, trends, and risks across data silos.
Built a GenAI-powered recommendation experience for CRM agents, using LLMs and workflow data to suggest next best actions inside ServiceNow.
Researched vaccine distribution workflows used by U.S. government agencies like the CDC and built a prototype to streamline allocation, prioritization, and distribution tracking. Ranked in the top 10% in a national workflow automation hackathon.
Built an early conversational assistant to help students reflect on stress patterns, track mood over time, and access well-being resources. Experimented with intent classification and rule-based responses to explore how AI could support mental health conversations.
View on GitHubPath so far
Moments that shaped how I think about product, customers, and technology.
Began my Mining engineering major journey at the prestigious IIT BHU, actively contributing as a Training & Placement Cell representative and Fine Arts and Aeromodelling Club member.
Automated manual reporting workflows, helping save an estimated $1.1M in annual operational effort and accelerating activity tracking across teams.
Joined ServiceNow as an Associate Software Engineer working on CRM workflows and automation, a role that grew into a six-year journey building enterprise products and systems.
Built a GenAI-powered recommendation experience for CRM agents that was showcased during ServiceNow's Las Vegas Annual keynote to over 5,000+ enterprise customers.
Moved to Los Angeles to pursue the full-time MBA at UCLA Anderson, building on my AI and systems experience to develop the leadership and product thinking
Designed Penny, an AI-driven insights engine for highly regulated Banking industry to enhance product discovery for PNC, earning 1st place among 50 MBA teams across top 16 business schools at the Tepper Tech Innovation Challenge.
Thinking
Essays and breakdowns on product, AI, and creativity are on the way.
Product, AI, and velocity
Essay in progress
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Enterprise UX for GenAI workflows
Notes
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Building fast with small teams
Outline
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Connect
I'm always up to chat about product management, AI, and creative side projects.